FAQ

If it is a life-threatening emergency, call 911.

If you have an urgent, after-hours medical problem, you can call our main office number at 919-876-9797 to reach the physician on call. Please speak slowly, leave the patient’s full name, date of birth and details regarding the urgent issue. Call back if you have not heard from a physician within 30 minutes.

We are pleased to participate with most of the major health insurance providers in this area. However, if you are not clear about your coverage, we urge you to speak with your health insurance company. Please be sure to provide the name of your insurance carrier and the subscriber/member ID when scheduling appointments.

First, we’re glad you’ve chosen Associates in Women’s Healthcare. We pledge to place you and your needs at the center of all that we do. We’ve provided all the information you need to know under our Patient Information section.

We offer Telehealth services to established patients.  You may schedule a Telehealth appointment by calling us or submitting a request through the Patient Portal.

This video/audio visit usually lasts about 15 minutes.  All you need is a phone, tablet or computer with a built in camera that has internet or cellular service.  This is an easy and secure encounter.  Just click on or type the link into your browser a few minutes before your appointment.  The physician will call you after she sees you are connected. 

Cynamon Chawla, MD     https://doxy.me/drchawlaawh

Paula Gizzie, MD     https://doxy.me/drgizzieawh

Allison Jacokes, MD      https://doxy.me/drjacokesawh

Kimberly McGill, MD    https://doxy.me/drmcgillawh

Mary Frances Moody, MD    https://doxy.me/drmoodyawh

Jessica Son, MD    https://doxy.me/drsonawh

Obstetrical Nurse      https://doxy.me/nurseawh

The Patient Portal is a secure communication tool that eliminates telephone tag and gives you immediate access to your medical information. Both new and established patients need a portal account to obtain lab results, view and send messages, access visit summaries, update information and pay balances. You will receive and may send secure communications regarding appointments and insurance/billing questions through the Patient Portal.

If you have an appointment and the weather is severe; closings and delays will be posted on our website and with our answering service. We will also send notices and handle rescheduling through the Patient Portal.

After you first make an appointment with our office, you will receive a communication inviting you to the Patient Portal. This system requires that each patient have a valid and unique email and password. Portal communications become a permanent part of your record which is maintained and stored by AthenaHealth, the vendor of our electronic medical record system.

On the Patient Portal sign-in page, click Forgot your Password? Enter your email address to request a password reset. Retrieve your email and click the Reset Password link. Select the phone number where you would like to receive a temporary pass code. Once you enter the temporary pass code, the system will direct you to set up your permanent password.

Log into the Patient Portal, click the My Profile tab, and then the Edit link. Update your information and hit submit. You can decide to have notifications sent as a text message and/or a phone call, in addition to the required email.

Yes, we do. In fact, we strive to improve communications by electronically sharing visit summaries, care plans and test results your primary care provider. Our team will also streamline referrals to other specialists to ensure you receive the timely, quality care you deserve.

All of our deliveries—along with any hospital procedures—are conducted at UNC Rex Healthcare.

You can easily review an upcoming calendar of classes. Because these classes fill up quickly, we encourage you to sign up for them in your first trimester for classes to be taken in your third trimester. You can find out more through the class information line at 919-784-2145.

Our Patient Portal provides immediate access to your medical information. Go to the MY HEALTH section to download and print your test results, medication lists and visit summaries. However, if you prefer for our staff to prepare and release a copy of your records, you must complete an Authorization for Release of Medical Information form. Please note that there is a fee for this service, which is explained at the bottom of the release.

Just simply contact our main office at 919-876-9797 during our business hours and we will be happy to assist you. Our business hours are Monday through Thursday from 8 a.m. to 4:30 p.m. and from 8 a.m. to 1:30 p.m. on Friday.